Hi, I am Manpreet!


This is my
Not-So-Usual
Resume.

In a nutshell

Tech-savvy product manager with strong problem-solving skills and ability to identify and address pain points. Proven track record of increasing profits by 280.2% as an Operation Manager. Passionate about utilizing technology to improve people's lives and currently developing a product to connect friends and family. Strong interpersonal and team collaboration skills, as well as technical skills in programming, and databases.

Current Focus

  • Product Analyst (APM)

    Currently spearheading a venture to establish a website for Intentional Strategy.

  • Vayble

    I Co-Founded an application to help people connect with their loved ones.

 

Who is Manpreet?

I am an Indian Austrian, born and raised in Innsbruck, the heart of the Alps. I am a curious individual by nature, and I just need to know and understand the world around me, specifically technology. I realized a long time ago that I just love to analyze, break, build and repeat.

I am no Iron Man, but I am the guy people call when they don't know what to do about something. I often find myself helping others with their challenges and discovering a solution for them. There is no doubt that I thrive in those situations where I need to adapt to a problem quickly and improvise smartly.

In all honesty, Manpreet is just a regular guy who likes to see the world with his own eyes, who finds joy in making things work better. Manpreet is someone who knows he can do it - Whatever it is.

Oh, and fun facts - I really like coffee and cooking, and a significant achievement of my life was to lose 80 kilograms of bodyweight.

Facts

  • Product Analyst (Associate Product Manager)
    [Intentional Strategy | Toronto (Remote) | 10/2022 - Present]

    Currently spearheading a venture to establish a website for Intentional Strategy while leveraging the opportunity to collaborate and gain valuable insights from accomplished Product Leaders.

    Some considerable accomplishments:
    ◆ Collaborating with various stakeholders to achieve set goals by understanding their requirements and limitations, and defined MVP through user research, competitor analysis, moodboards and wireframes
    ◆ Worked with client engineering team to break down technical requirements and user stories in order to get buy in on the product vision - ensuring the implementation of product features and functionality
    ◆ Working with leadership to define North Star metrics & KPIs by understanding product goals & business needs
    ◆ Conducting market research of potential customer demographics by evaluating their online presence, including websites and social media profiles, to gain insights into their language and offerings
    ◆ Developing comprehensive technical specification documents outlining the requirements and objectives for the handoff to the development teams

    Founder
    [Vayble | Toronto | 04/2022 - Present]

    I developed and launched Vayble, a successful web application that allows users to connect with their loved ones with ease, showcasing my product sense and skills and interests as an independent developer.

    Some considerable accomplishments:
    ◆ Implemented and maintained a complex SQL database, increasing overall system stability and scalability
    ◆ Successfully released an open Beta by hands-on collaboration with a cross-functional team consisting of developers and designers.
    ◆ Worked closely with engineers to provide detailed technical requirements and user stories, to assess technical feasibility, ensuring development team productivity
    ◆ Utilized creative marketing tactics to grow a waitlist of over 120+ users with no budget
    ◆ Recruited, designed, conducted, and analyzed multiple rounds of user research with 60+ target users to validate the problem and gain insight to formulate the roadmap
    ◆ Led the successful build of the Vayble web app on a shoestring budget with laser-focused prioritization that enabled iterative development

    Product Management Fellow
    [PMDojo | Vancouver (Remote) | 03/2022 - 07/2022]

    Steppingstone to pivot into Product Management. A 10-week part-time apprenticeship-style accelerator program to learn and gain real-world and industry experience.

    Some considerable accomplishments:
    ◆ Grew by joining interactive teaching classes about Product Management essentials taught by product leaders from Amazon, Microsoft, Google, Atlassian and others.
    ◆ Selected as one of 20 Product Fellows out of 500+ applications to join PMDojo as a Product Manager

    Operations Manager
    [Masala Hospitality Group | Innsbruck, Austria | 2017-2021]

    Focused Operations Manager with experience in data-driven strategies, resulting in increased revenue, reduced costs, and improved customer satisfaction. Overall profits increased noticeably, by 280.2% (2017 vs. 2021)

    Some considerable accomplishments:
    ◆ Implemented lean operation strategies resulting in a 40% reduction in operational costs while maintaining excellent customer service as evidenced by a 20% increase in customer satisfaction rating
    ◆ Executed a data-driven strategy to identify and target a previously untapped demographic. Conducted extensive research and customer interviews to understand their needs and pain points, resulting in a 37.5% increase in the target demographic for our new location. (More about this project)
    ◆ Developed and maintained long-term client relationships with leading companies, such as Thomas Cook, and successfully led high-stakes B2B deals worth €1M in revenue.
    ◆ Successfully navigated the challenges of the pandemic by utilizing government initiatives and cutting regular costs while still maintaining all staff and the quality of service and products.
    ◆ Reduced food wastage by 95% by analyzing existing data, making changes to the menu and products, and redesigning the menu using Adobe Creative Cloud.

    Technical Support
    [TTi Global | London, United Kingdom | 2016-2017]

    This was a great opportunity to make some money on the side as a student. I learned how to document, track and solve problems and effectively support customers in an organized manner

    Some considerable accomplishments:
    ◆ Functioned as POC supporting both in-house and client teams, which included Product development & Management, Business Intelligence, Supply Chain, E-Commerce and Warehouse Asset Management.
    ◆ Provided business-related IT solutions by developing reports, queries, jobs and programs to resolve problem tickets & change requests interfaced via CRM tool

    Assistant Department Manager / Sales Co-Worker
    [IKEA | Innsbruck, Austria | 2014-2015]

    Working for IKEA enabled me to learn how an international leader differs from local competitors

    Some considerable accomplishments:
    ◆ Responsible for IKEA Business Clients. Provided excellent customer service and ensured customer satisfaction.
    ◆ Ensured that staff follows departmental policies and procedures, by sharing knowledge with my department.
    ◆ Motivated employees to achieve department goals and mission. Assisted in planning team activities for a positive work environment.

  • Applied Mathematics
    [Leopold-Franzens Universität | Innsbruck, Austria | 2017 - 2019]

    Foundation Year in Aerospace Engineering
    [Brunel University | London, United Kingdom | 2016 - 2017]

    Reife- & Dimplomprüfung (comparable to Bachelor’s Degree)
    in Computer Science, Electronics and Telecommunications Engineering
    [HTBLVA Anichstraße | Innsbruck, Austria | 2010 - 2015]

  • Acquired Knowledge
    Certifications (Machine Learning, Product Management), Agile methodologies, User and Market Research, Testing, Optimization, Cisco CCNA

    Business Tools, Software & Programming Languages
    Qliksense, Jira, GitHub, Google Analytics, Power BI, MATLAB, Maple, Python, SQL, Web Dev. (HTML, PHP, CSS), C, C++, C#, Java, AWS, MS Office, Adobe CC (Photoshop, Lightroom, Premiere, Illustrator, InDesign, XD, After Effects)

    Other
    Native in English, German, Hindi and Punjabi; Content creation (Photo- & Videography);